FAQs

Six String Supplies is a UK based guitar parts supplier - our specialty is guitar electronics. We are a small team of guitar lovers who deliver a high quality and dedicated service, supplying top of the range products. We supply premium guitar wiring kits and prewired harnesses to the guitar building community. We have an ever increasing range of wiring diagrams to guide and teach you the basics to guitar wiring. You can read about who we are and what we do via our about us page.

SSS Premium® is our own in house brand. This currently covers our custom spec CTS pots, our PIO capacitors and by extension, our range of prewired kits. Read about SSS Premium® - our stamp of quality and our lifetime guarantee.

All domestic items are shipped via Royal Mail Tracked 24. This is generally a next day service but can take 3-4 days in the worst case scenario. We will always obtain a tracking number which will be communicated to you directly.

Orders are packed and shipped within 1 working day, except during busy periods (prewired kits are subject to 3-5 working days lead time to be assembled, packed and shipped). Read our full Shipping Policy for more information.

International orders are shipped via DHL Express - this can take 2-7 days, depending on destination and customs clearance.

Our typical build time is 3-5 working days, although we tend to maintain stock levels of the most popular kits for a speedy despatch. If you are in need of a really quick despatch then give us a call beforehand and check with us and we'll see what we can do!

We believe in the absolute quality of our prewired kits so much that we offer a lifetime guarantee on them. This means free of charge repairs or spare parts for the life of the kit to the original owner.

We offer a no quibbles, no questions, 30 days return policy. Refer to our full returns policy for details.

Yes - If you are a registered business or self employed in the industry, we offer trade pricing. Contact us to get the ball rolling.

We ship to customers in EU countries. All orders with a subtotal of €150 or less shipped to countries within the European Union (EU) will have taxes and duties paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery. We strive to make the checkout process as seamless as possible, so you can enjoy your purchase without any surprises or delays.

Six String Supplies Ltd is not responsible for said taxes.

All of our products are from high quality US, UK or Japanese brands. Our kits and components will fit genuine US made guitars with little or no modification. In short, imperial sized components. Full dimensions (and in some circumstances, product drawings) are on hand but if in doubt, don't hesitate to check with us. If you are fitting into an eastern imported model, you may have to drill the control holes on your guitar to a larger diameter. All of our prewired guitar kits require 24 spline push fit or 1/4'' screw fit (imperial sized) control knobs.

All of our prewired and DIY kits come with an easy to read wiring diagram and in many cases, a video is available showing how to wire it. We are always available for customer support/aftersales via email or phone to help walk you through installation. However, If you are not comfortable fitting our products into your guitar yourself, or you lack the equipment then you need to take it to a qualified guitar tech to install on your behalf. If you are local enough, we can fit our prewired kits for you - turnaround times depend on how busy we (and you) are.

We do not do custom wiring kits or diagrams.

Regrettably, we are not able to offer left handed versions of our kits at this time.

We will never share your personal information to any third party. Basically, nobody. What is a third party? Well we are the first party, you are the second party. With us, there is no third party. Head over to our full privacy policy for further information.

We are educators, first and foremost. Not satisfied with simply packing and shipping an order, we show you how to install everything, either through our detailed photo wiring guides or videos. We love DIY - the pleasure and satisfaction you get from completing your project yourself is immense. We aim to provide products of the highest quality to help you achieve this, be it our DIY wiring kits, loose components or pickup parts and winding kits. Even if you don't buy anything, all of our videos, guides, tutorials and diagrams are available online and free to use.