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EU Customers - VAT & Fees included on orders €150.00 or below
EU Customers - VAT & Fees included on orders €150.00 or below

FAQs

 - Who are you? What is Six String Supplies?

Six String Supplies is a UK based guitar parts supplier - our specialty is guitar electronics. We are a small team of guitar lovers who deliver a high quality and dedicated service, supplying top of the range products. We supply premium guitar wiring kits and prewired harnesses to the guitar building community. We have an ever increasing range of wiring diagrams to guide and teach you the basics to guitar wiring. You can read about who we are and what we do via our about us page.

 - What is SSS Premium®?

SSS Premium® is our own in house brand. This currently covers our custom spec CTS pots, our PIO capacitors and by extension, our range of prewired kits. 

 - I have placed my order - how long does delivery take?

All domestic items are shipped via Royal Mail Tracked. This is generally a next day service but can take 3-4 days in the worst case scenario. We will always obtain a tracking number which will be communicated to you directly. All orders are packed and shipped within 1 working day, except during busy periods (prewired kits can take 3-5 working days to be assembled, packed and shipped). Read our full Returns and Shipping Policy for more information.

International Orders are shipped via DHL Express - this can take 2-7 days, depending on destination and customs clearance.

- Can I collect my order? Can I visit?

Six String Supplies is an online business. We do not offer in store shopping or order collection.

 - What About EU VAT and Brexit?

We are IOSS (Import One Stop Shop) registered and are pleased to announce that any EU orders placed on our website with a subtotal of €150.00 or less will be inclusive of VAT and fees. Therefore, the price that you pay on our website is final pricing - with no additional taxes/duties or courier handling fees before delivery!

For orders above €150.00 - VAT is NOT included and you are responsible for additional taxes, duties or handling fees that may apply.

 Six String Supplies Ltd is not responsible for said taxes.

 - What payment methods do you accept?

You can pay using PayPal (you don't need a PayPal account) or via credit or debit card. We accept all major cards. Once you have filled your basket and ready to pay, you'll be directed to our SSL (the padlock in your search bar) secure checkout area. Our payment and security policy should answer all of your questions.

 - Will your products fit my guitar?

All of our products are from high quality US brands. CTS, Switchcraft, CRL etc...will fit genuine US made guitars with little or no modification. In short, imperial sized components. Full dimensions (and in some circumstances, product drawings) are on hand but if in doubt, don't hesitate to check with us. If you are fitting into an eastern imported model, you may have to drill the control holes on your guitar to a larger diameter. All of our prewired guitar kits require 24 spline push fit or 1/4'' screw fit (imperial sized) control knobs.

 - If I buy a wiring kit, will you fit it for me?

No. All of our prewired and DIY kits come with an easy to read wiring diagram and in many cases, a video is available showing how to wire it. We are always available for customer support/aftersales via email or phone to help walk you through installation. However, If you are not comfortable fitting our products into your guitar yourself, then you need to take it to a qualified guitar tech to install on your behalf.

 - Do you do custom wiring harnesses?

We do not do custom wiring kits or custom wiring diagrams.

 - Do you do left handed kits?

We are not able to offer left handed versions of our kits at this time.

 - What is your privacy policy?

We will never share your personal information to any third party. Basically, nobody. What is a third party? Well we are the first party, you are the second party. With us, there is no third party. Head over to our full privacy policy for further information.

 - Why should I buy from you and not elsewhere?

We go the extra mile. Not satisfied with simply packing and shipping an order, we show you how to install everything, either through our detailed photo wiring guides or videos. Click the icon below to check out our handy YouTube channel!

 

We are now on YouTube! Click to subscribe!

Our guarantee

We offer a dedicated, professional and quick service for your needs - if you are not happy with any of our products, we'll buy it back from you! Our hassle free returns policy means if you are not happy with your purchase you can simply return it back to us for a full refund.

As guitar enthusiasts, we only sell components that we would use in our own guitars. After all, your guitar deserves the best. We are not just a guitar electronics store - we also offer a service. Our original aim was to teach and help enthusiasts with wiring their own guitar or DIY guitar kits. Our ever-growing database of wiring diagrams and guitar wiring instructions delves into the wonderful world and endless possibilities of guitar wiring and takes you each step of the way. We pride ourselves on providing a first class customer relationship based on prompt attention and deliveries backed up by quality products based on knowledge, expertise and experience.

Carry On

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