Skip to content
Free UK Shipping on orders over £100
Free UK Shipping on orders over £100



How long does delivery take?

All domestic UK items are shipped via Royal Mail Tracked 24. This is generally a next day service but can take 3-4 days in the worst case scenario. We will always obtain a tracking number which will be communicated to you directly.

Order Processing Times:

  • Loose components and DIY kits: shipped within 1 business day
  • Prewired, pickguards & pickups: shipped within 3-5 business days

Please note - estimated shipping times displayed at checkout refer to transit time only. This does not include order processing time.

Refer to our full Shipping Policy for more information.

How can I track my order?

Every single order is shipped with a tracking number. This is communicated automatically to the email address you provided at the point of purchase.

For UK orders this will be via Royal Mail and for International orders this will be via DHL Express or Royal Mail International.

Do you ship internationally?

Yes, we ship to many countries. During the checkout process, customers can select their country - shipping costs and estimated delivery times will be updated accordingly.

International orders are shipped via DHL Express or Royal Mail International Tracked.

Refer to our shipping policy in full.

What about import duties and taxes?

Different destinations will have different levels of import duty and taxes on all goods entering the destination country. Six String Supplies Ltd is not responsible for said customs duties or additional taxes. It is your responsibility, as the customer, to check these possible additional costs before committing to an order.

What about EU VAT and Brexit?

We are IOSS (Import One Stop Shop) registered.

We ship to customers in EU countries. All orders with a subtotal of €150 or less shipped to countries within the European Union (EU) will have taxes and duties paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery.

Orders with a subtotal of €150 or more will be subject to your destination country's VAT rate and any potential additional duties and/or handling fee by the courier.

Please note IOSS only applies to EU member states, not members of the single market (ie Switzerland/Norway are not covered).

I want to buy nitrocellulose but it won't let me checkout?

Due to international shipping regulations we are only able to ship 400ml aerosol cans of nitrocellulose (and any other liquid products) to mainland UK.


Are your prewired kits made to order?

Our typical build time is 3-5 business days, although we aim to maintain stock levels of the most popular kits for a speedy despatch. If you are in need of a really quick despatch then give us a call beforehand and check with us and we'll see what we can do!

Can I modify or cancel after it has been placed?

We understand that circumstances may change. If you need to modify your order please contact us as soon as possible.

In short, the order can be cancelled up until it has been shipped. After which you would need to follow our returns policy.

What payment methods do you accept?

We offer a variety of convenient payment methods to make your shopping experience seamless.

You can pay using:

  • Debit/credit card
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
Can I pay in my local currency?

Yep - our website is setup to enable you to pay in your local currency. You can use the currency selector from the top menu to view prices in your currency of choice.


What is your returns policy?

We have an easy, hassle free returns policy. If you need to return an item to Six String Supplies Ltd, please let us know in writing (via email) within 30 working days of receiving the item and then return the item to receive a full refund.

Please refer to our returns policy in full.


If I buy a wiring kit, will you fit it for me?

All of our prewired and DIY kits come with an easy to read wiring diagram and in many cases, a video is available showing how to wire it.

We are always available for customer support/aftersales via email or phone to help walk you through installation. However, If you are not comfortable fitting our products into your guitar yourself, or you lack the equipment then you need to take it to a qualified guitar tech to install on your behalf.

If you are local enough, we can fit our prewired kits for you - turnaround times depend on how busy we (and you) are.

Can you help me with "x" wiring problem?

We have a thorough wiring resources section providing detailed guides and videos to using and installing our products.

For additional help, do not hesitate to contact us.

Can you do a custom wiring diagram for me?

We do not offer a custom wiring diagram service but can certainly point you in the right direction.


What is "SSS Premium®"?

SSS Premium® is our own in house brand. This currently covers our custom spec CTS pots, our PIO capacitors and by extension, our range of prewired kits. Read about SSS Premium® - our stamp of quality and our lifetime guarantee.

Do you do custom wiring harnesses?

No - we do not offer custom wiring harnesses, kits or diagrams.

Do you do left handed kits?

Regrettably, we are not able to offer left handed versions of our kits at this time.

Will your products fit my guitar?

All of our products are from high quality US, UK or Japanese brands.

Our kits and components will fit genuine US made guitars with little or no modification. In short, imperial sized components.

Full dimensions (and in some circumstances, product drawings) are on hand but if in doubt, don't hesitate to check with us. If you are fitting into an eastern imported model, you may have to drill the control holes on your guitar to a larger diameter.

What control knobs do I need?

All of our prewired and DIY wiring kits use imperial sized components and therefore require imperial sized control knobs.

Split shaft pots - require 24 spline push fit control knobs

Solid shaft pots - require 1/4'' (6.35mm) screw fit control knobs

What is the "lifetime guarantee"?

We believe in the absolute quality of our prewired kits so much that we offer a lifetime guarantee on them. This means free of charge repairs or spare parts for the life of the kit to the original owner.


Do you offer trade accounts?

Yes - If you are a registered business or self employed in the industry, we offer trade pricing. Contact us to get the ball rolling.

Our Guarantee

We offer a dedicated, professional and quick service for your needs - if you are not happy with any of our products, we'll buy it back from you!

Our hassle free returns policy means if you are not happy with your purchase you can simply return it back to us for a full refund.

As guitar enthusiasts, we only sell components that we would use in our own guitars. After all, your guitar deserves the best. We are not just a guitar electronics store - we also educate.

Our ever-growing database of wiring diagrams and guitar wiring tutorials delves into the wonderful world and endless possibilities of guitar wiring and takes you each step of the way.

We pride ourselves on providing a first class customer relationship based on prompt attention and deliveries backed up by quality products based on knowledge, expertise and experience.